As long as there are vehicles on the road, there will be recalls! If you’ve never had a car recalled, it may seem like a daunting process. However, once you have the information you need, taking your car in to be fixed should be a breeze.
The National Highway Traffic Safety Administration (NHTSA) or the manufacturer will recall a vehicle with a safety-defect and fix the issue free of charge to the customer. Safety issues range from windshield wipers to replacing ignition switches.
What is the Recall Process?
Automakers are required to send a letter to customers detailing the recall and instructions on how to get the issue fixed.
The letter you receive should include:
- Explanation of the defect
- Risk of the defect
- Possibly describe warning signs
- Instructions on next steps
Most likely, your next steps will be to call your nearest dealer to set up an appointment to get the issue fixed!
Consumers can also check the NHTSA website recall list by using this resource. Checking the NHTSA database takes seconds and has up-to-date information on current recalls.
Take a recall seriously! Even something that seems simple like a windshield wiper issue could become dangerous if left unrepaired.
Are All Recall Repairs Free?
Getting a recall issue fixed should be done with no cost to the consumer. If the dealer charges you, ask to speak with the manager and explain your vehicle is on the recall list, or call the NTSA 1-888-327-4236 to report it. Most of the time, dealers are well aware of recalls and consumers rarely have issues. Dealers want to make sure you’re happy with your vehicle!
What to Do If You’re Concerned
Are you concerned about your vehicle or a recall? The NHTSA encourages consumers to file a complaint here. There is also a phone number on the page to call in a complaint. Consumers keep automakers accountable for the products they release; if you have a concern, then please share!
Your car is something you use every single day. Stay up-to-date on auto recalls and if your vehicle is recalled; then take it in as soon as possible. Give yourself peace of mind. If you have any questions or concerns, you can contact us for more information.
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